Payment & Subscription Policy

1. Subscription Plans & Billing
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1.1 Plan Types

Filmtailor from launch offers solo (individual) subscription plans, with the following options:
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- Monthly Plan: Billed monthly, cancel anytime.
- Annual Plan – Monthly Billing: 12-month commitment with lower monthly rates.
- Annual Plan – Prepaid: Pay once annually for the best discount.
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1.2 Billing Cycle
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Billing for all subscription plans only begins after the end of any applicable free trial period.
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Once the trial ends, your selected plan’s billing cycle starts automatically monthly or annually depending on the plan.
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1.3 Payment Methods
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We accept the following payment methods:
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- Credit and debit cards (Visa, Mastercard, Amex)
- Invoice for enterprise clients.
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Note: Your payment method will not be charged during the free trial. It will only be collected and charged automatically at the end of the trial period if the subscription is not canceled.
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1.4 Taxes
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All charges may be subject to applicable sales tax, VAT, or GST based on your location. Taxes are calculated and added during checkout.

2. Free Trials
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2.1 Eligibility & Duration
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Some subscription plans offer a free trial (e.g., 7 or 14 days). Trials begin immediately upon activation.
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2.2 Automatic Billing After Trial
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If you do not cancel before the trial ends, your chosen plan will automatically begin, and your payment method will be collected and charged at that time. No charge will be made prior to the end of the trial.
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3. Cancellation & Refunds
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3.1 How to Cancel
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You may cancel at any time through your Filmtailor.ai account under Billing Settings or by contacting Support.
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3.2 Refund Eligibility
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- Monthly Plans: Refunds are not available after payment is processed. Your subscription will remain active until the end of the current billing period.
- Annual Plans (Monthly Billing): Cancel within 14 days for a full refund. After that, a 50% early termination fee applies to the remaining contract value.
- Annual Plans (Prepaid): Cancel within 14 days for a full refund. No refunds after that period.
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4. Failed Payments & Account Access
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4.1 Failed Charges
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We will retry failed payments several times. If payment remains unsuccessful, your subscription may be suspended.
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4.2 Updating Billing Info
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Update your payment method anytime via your account dashboard to avoid service disruption.

5. Service Suspension & Reactivation
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If your account is suspended due to non-payment, you may temporarily lose access to saved projects or workflows. Full access is restored upon successful payment.
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6. Policy Updates
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Filmtailor.ai may revise this policy from time to time. Users will be notified of any significant changes via email or in-platform messages in advance.
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7. Contact Us
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For billing support, contact:
💬 Live Chat available via filmtailor.ai